This course is for those with little or no knowledge of how to solve basic computer problems. It also for those who are interested in improving their skills in computer troubleshooting.

The average duration length of the course is 15 hours.

You will study the following 

General hardware issues – like computer not powering up, freezing or behaving strangely, non-system disk or disk error at boot, keyboard and mouse not working.

General software issues – windows displaying a blue screen during start-up or not starting, inability to login to Windows, access the Internet, email or issues involving Microsoft Office or application software.

Through online using Google Meet,  Google classroom and Zoom, Moodle Virtual Learning Environment and  classroom.

This course is internally set and assessed through practical exercises.

An equivalent to Entry 3 in any accredited course.

At the end of the course, you will achieve Internet Safety certificate from the college. You can progress to Level 1 courses in ICT.